About BSI

This is us

Business Skills Institute (BSI) is an award-winning, B-BBEE Level 1 training partner offering innovative and relevant accredited learning solutions that are applicable to any business and individual looking to move their futures forward through the education, training and development of their most valuable assets – their knowledge and careers.

BSI originated in 2003 out of a need for a dedicated training provider for the micro-finance sector in South Africa but has developed over the years into a training partner for professionals and companies across a variety of industries in Africa and beyond. Today we offer specialised learning programmes in the financial services (i.e. credit, banking and insurance), debt recovery and debt counselling industries, as well as learning programmes that meet general business and management skills needs and requirements.

Our training institute comprises of professional staff who are specialised in training, learning methodology and specialised business skills. BSI is a resource for smart and inquisitive individuals or companies wanting to instil confidence in their abilities, processes, and service.

We are also wholly owned by the Maharishi Invincibility Institute (MII), an accredited and registered non-profit South African skills-to-work educational institution.

Need more information?

Why choose us

Choosing the right training partner is critical to your success as an individual or business owner. There are several training companies out there that offer a wide variety of training programmes, so it’s crucial to work with a partner that understands your needs and your business. At BSI, we draw on our 20 years of experience in servicing the credit, banking, and financial services industry to help our clients achieve their goals and move their futures forward.

  • Focus on quality information
  • Range of training delivery methodologies and platforms
  • Qualified and expert training practitioners
  • Ability to deliver training nationally and abroad
  • Proven track record of results and experience

 

Contact us now to find out how we can move your business and your career forward through the power of knowledge!

Our culture and values

BSI pledges to follow the BSI Way in everything we do. It informs how our people act and behave, and shapes our culture. It helps us express the performance ambition we have for our business and empower our people which enables them to drive innovative solutions for customers.

The BSI Way includes the following values:

Delight Clients

At BSI, we are all committed to meeting our clients’ needs regardless of whether our daily roles bring us into contact with them. Our clients and our relationships with them are at the heart of what we do.

Innovate to move forward

The changing needs of our clients and our students encourages us to innovate in how we deliver on our promise. We are each responsible for finding opportunities and improving the way we do things to help the future of our business, and the futures of our students and clients move forward.

Collaborate to win

We work with a ‘One BSI’ mindset as one united team and use the combined strengths and capabilities of our people, products and services across teams and functions.

Safeguard our future

At BSI, each of us acts as a guardian for the safeguarding of our business and our future. This includes protecting our accreditations, assets, information and people.

Value each other

We make BSI a great place to work. We treat each other with respect, trust and integrity.

Accreditations and memberships

BSI is an accredited skills training and development provider with various accreditation bodies and institutions, giving our clients and learners assurance of our credibility as a trusted training partner for their training needs and the quality of our offerings.

 BSI is accredited with the following institutions:

QCTO (See Accreditation Letter)

BANKSETA (557033)

Institute of Certified Bookkeepers (ICB) (300973)

FASSET (A585000003)

The Institute of Credit Management (ICM)

INSETA (MOU130278)

The National Credit Regulator (NCR)

BSI has achieved the following recognitions and achievements:

2013 & 2015 Skills@Work Award Winner – Accredited Training Provider Category 

Accreditations and memberships

BSI is an accredited skills training and development provider with various accreditation bodies and institutions, giving our clients and learners assurance of our credibility as a trusted training partner for their training needs and the quality of our offerings.

 BSI is accredited with the following institutions:

QCTO (See Accreditation Letter)

Institute of Certified Bookkeepers (ICB) (300973)

FASSET (A585000003)

The Institute of Credit Management (ICM)

INSETA (MOU130278)

The National Credit Regulator (NCR)

BSI has achieved the following recognitions and achievements:

2013 & 2015 Skills@Work Award Winner – Accredited Training Provider Category 

Our training solutions & methodologies

BSI offers students and professionals of all ages and companies of all sizes digital, blended and in-class skills training which includes qualifications, learnerships, skills programmes, short courses and workshops across a wide range of business skills topics, to meet their learning needs and move their futures forward.

Training methodologies

Qualifications &
Learnerships

We offer a number of popular accredited qualifications and learnerships to businesses in the credit and financial services industry, which include programmes in banking, micro-finance, debt recovery and insurance. We are also now offering other qualifications and learnership programmes that are applicable to any type of business, such as generic management, accounting, office administration and small business financial management. Our programmes are practical and are focused on equipping learners with the knowledge and skills to be successful in the workplace. 

Skills Programmes &
Short Courses

BSI offers various accredited skills programmes and short courses that provide our learners with credits towards achieving a full qualification registered on the National Qualifications Framework (NQF). These skills programmes and short courses focus on the knowledge, skills and abilities that learners require to succeed in their careers and move their futures forward. Our programmes cover a wide range of focus areas in the fields of business, management and leadership as well as credit, banking, debt recovery and many more.

Customised Courses

We believe customised solutions are key to business growth. Our training solutions are designed and developed to align with your specific business requirements. We invest time in understanding your workplace environment, training philosophy and business terminology. Our experts will conduct a comprehensive skills needs analysis and collaborate with you to tailor the training accordingly. We offer the flexibility of modifying existing programmes or creating new ones that align precisely with your company’s objectives, policies, procedures and processes. The scope, content, duration, and timing of these programmes are all adaptable to your needs and budget. Our primary focus is to address actual business skills gaps and provide training solutions that deliver tangible results.

Training solutions

Classroom-Based Training

For learners and clients that prefer face-to-face instruction, BSI provides traditional classroom-based training. This training delivery method encourages learners to engage with the learning material with minimal distractions, obtain and retain information that is important to the learning experience through cues from facilitators, and interact with fellow learners or colleagues by sharing stories, participating in lessons and developing interpersonal skills while in the classroom.

Virtual Instructor-Led Training

Through Virtual Instructor-Led Training (VILT), BSI offers learners and clients a cost-effective digital face-to-face learning experience in a virtual or simulated environment where learners can join a live class from the comfort of their workplace or homes. In our virtual learning environment, learners can still actively participate in the training while interacting with the facilitator, their fellow learners or colleagues and while doing group work. 

Blended Training

BSI provides learners and clients with the best of both worlds through blended learning. Learners first have the opportunity to study the course theory via our digital platform followed by in-class or virtual face-to-face interactive discussions and practical learning opportunities together with co-learners, colleagues and facilitators. All participants can benefit from the flexibility and accessibility of online learning while at the same time retaining opportunities for social and instructional interactions with fellow learners, colleagues and facilitators. 

Online Training / E-Learning

Our online courses provide our learners and clients with quick digital learning experiences focused on the knowledge and skills required to move their futures forward. These courses are available as accredited or non-accredited courses, can be taken at any time and are perfect for learners who want to improve their skills or refresh their knowledge. 

Click here to view all our online courses!

Where we operate

We provide our skills training and development services across Africa. In-class training can be held at your offices, a suitable training venue or one of our group company training venues / campuses in Cape Town, Johannesburg and Durban, South Africa. Understanding the need for remote learning in Africa and beyond, we also offer online courses and virtual classrooms.

Partnerships

The Maharishi Invincibility Institute (MII) is an accredited and registered non-profit South African skills-to-work educational institution. By being part of the MII, BSI is able to support our clients through hosted learners for unemployed learnerships across a wider range of accredited programmes.

To learn more about MII visit their website here.

Digital Youth ICT Academy is an established world class, impact driven, digital training academy with the aim of ensuring that the youth of our country are provided with market relevant ICT skills. DYA is 50% owned by MII and a sister company of BSI. Collaborating with DYA enables us to deliver exceptional training and expertise, ensuring that our clients receive the highest quality ICT solutions. 

To learn more about DYICT visit their website here.

BSI has formed a strategic partnership with the Botswana Institute of Banking and Finance (BIBF) to effectively serve the banking and financial services industry, with 14 of our credit learning programmes tailored to the Botswana credit industry and accredited by the Botswana Qualifications Authority (BQA).

To learn more about BIBF visit their website here.

Our training categories

Retail

This is what our customers think

A PRIVACY NOTICE FOR BSI WEBSITES

We respect the privacy of everyone who visits this website. As a result, we would like to inform you regarding the way we would use your Personal Information. We recommend you read this Privacy Notice and Consent so that you understand our approach towards the use of your Personal Information.

When you visit our websites, we collect personal information about how you interact with the site and when you submit an online form. We use this information to respond to your requests and to improve our websites. This privacy notice will help you understand how we do that. This notice may change, and we will update the date at the top of this page if it does. By submitting your Personal Information to us, you will be treated as having given your permission – where necessary and appropriate – for dis-closures referred to in this policy.

By using this web site, you acknowledge that you have reviewed the terms of this Privacy Notice and Consent to Use of Personal Information (the “Privacy Notice and Consent”) and agree that we may collect, use and transfer your Personal Information in accordance therewith.

If you do not agree with these terms, you may choose not to provide any Personal Information, but this may impact on our ability to support you as a student, employee, service provider or client.

This Privacy Notice and Consent forms part of our Terms and Conditions of Use and such shall be governed by and construed in accordance with the laws of South Africa. This Notice explains how we obtain, use and disclose your personal information, as required by the Protection of Personal Information Act, 2014 (POPI Act).

At the Business Skills Institute (“BSI”), we are committed to protecting your privacy impact and to ensure that your Personal Information is collected and used properly, lawfully, and openly.

1. Information We Collect and Use

We collect your information when you complete any online form available on our websites. We use the information to review and respond to your application, query, or request. When appropriate, we will provide more detail about how we use your information on the form.

Contact us to find out how we can help move your future forward with the power of knowledge! Website: https://bsi-institute.co.za / https://lms.bsi-institute.co.za Email: info@bsi-institute.co.za | Telephone: +27 21 111 0580

11 November 2022

We use cookies to make our site work and to measure how you use the site. Essential cookies enable core functionality such as security, network management, and accessibility. We also use cookies to manage your preferences. For instance, to hide a pop-up notice for a specific time after you have acknowledged it.

We use analytics software to collect information about your behaviour when you visit our websites. We get an aggregated view of users’ behaviour that we use to improve users’ overall experience. We do not track individual users. We use analytics, market research and targeted advertising tracking technologies to share your website usage data with third parties.

You may disable cookies by changing your browser settings, but this may affect how the websites functions.

2. How We Share Your Information

We will only share your personal information with others if necessary to manage our relationship with you or ensure that the Institute runs smoothly and for the purposes which it was collected or agreed with you, for example:

  • Analyse the effectiveness of our advertisements, competitions, and promotions.

  • Collect information about the device you are using to view the site, such as your IP address or the type of internet browser or operating system you are using, and link this to your Personal Information

    so as to ensure that the site presents the best web experience for you.

  • Evaluate the use of the site, products, and services.

  • For audit and record keeping purposes.

  • For market research purposes.

  • For monitoring and auditing site usage.

  • Help speed up your future activities and experience on the site. For example, a site can recognise

    that you have provided your Personal Information and will not request the same information a second

    time.

  • In connection with legal proceedings.

  • Make the site easier to use and to better tailor the site and our products to your interests and needs.

  • Offer you the opportunity to take part in competitions or promotions.

  • Personalise your website experience, as well as to evaluate (anonymously and in the aggregate)

    statistics on website activity, such as what time you visited it, whether you’ve visited it before and

    what site referred you to it.

  • Suggest products or services (including those of relevant third parties) which we think may be of

    interest to you.

    Contact us to find out how we can help move your future forward with the power of knowledge! Website: https://bsi-institute.co.za / https://lms.bsi-institute.co.za Email: info@bsi-institute.co.za | Telephone: +27 21 111 0580

  • To assist with business development.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To conduct market or customer satisfaction research or for statistical analysis.

  • To confirm and verify your identity or to verify that you are an authorised customer for security

    purposes.

  • To contact you regarding products and services which may be of interest to you provided you have

    given us consent to do so or you have previously requested a product or service from us, and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.

  • To notify you about changes to our service.

  • To respond to your queries or comments.

  • We will also use your Personal Information to comply with legal and regulatory requirements or

    industry codes to which we subscribe, or which apply to us, or when it is otherwise allowed by law. We may share your information with service providers to help us:

  • communicate with you;

  • process your application, query, or request;

  • manage our online content and services; and

  • manage operations.

    We only share the information that the service provider needs – nothing more.

    Whether our service providers are in South Africa or another country, they must agree to keep your personal information as safe and confidential as we do; and they may only use it for the reason we share it with them.

    We ensure that we have the necessary contracts in place before we share your information.

3. We Do Not Hoard Your Information

We only keep your information for as long as we must, for business reasons or as the law requires.

4. We Do Our Best to Keep Your Information Secure

We have reasonable security measures in place to protect your personal information from: • being lost;

Contact us to find out how we can help move your future forward with the power of knowledge! Website: https://bsi-institute.co.za / https://lms.bsi-institute.co.za Email: info@bsi-institute.co.za | Telephone: +27 21 111 0580

  • being used in the wrong way or for the wrong reason;

  • being accessed without permission;

  • being changed; and

  • being destroyed.

    If any of these things happen, it is called a security breach.

    The more sensitive the information is, the better we protect it. Although we cannot guarantee that we will never experience a breach, we check our systems regularly for security issues.

    If something should happen, we have taken steps to minimise the threat to your privacy. We will let you know if your personal information has been compromised and let you know what you can do to minimise the impact of the breach.

    If you suspect that we (or you) have had a security breach, please let us know immediately by sending an email to info@bsi-institute.co.za.

    Please include as much information as you can about what may have happened.

5. Your Rights and Preferences

You have the right to:

  • ask what we know about you;

  • ask what personal information we send to our suppliers, service providers, or anyone else;

  • ask us to update, correct or delete any out-of-date or incorrect personal information we have about

    you;

  • unsubscribe from marketing;

  • object to our use of your personal information;

  • ask that a person review certain automated decisions that we make about you, express your point of

    view about those decisions, and ask us to explain the decision; and

  • complain to the Information Regulator.

    It can take us up to 21 days to respond to your request because there are procedures that we need to follow. In some instances, we may ask you for proof of your identity or a valid proof of residence.

    Contact us to find out how we can help move your future forward with the power of knowledge! Website: https://bsi-institute.co.za / https://lms.bsi-institute.co.za Email: info@bsi-institute.co.za | Telephone: +27 21 111 0580

6. Contact Us

If you have any questions about this notice, please email us at info@bsi-institute.co.za. You can also contact our Information Officer at:

Email: Address:

info@bsi-institute.co.za

3 Neutron Avenue
Neutron House, 1st Floor, Unit 1.1 Techno Park
Stellenbosch
7600