Leadership and Management
Being a leader and manager is a tough job but being great ones is even tougher. It takes a wide array of knowledge and skills to deal with a variety of people, tasks, and business needs. BSI’s Leadership and Management courses focus on equipping leaders and managers with these critical skills and knowledge. Some of these skills include team leadership, communication, dealing with conflict, managing change, diversity and encouraging innovation among others. By enrolling in these courses, managers and leaders will have the tools to achieve success in their careers.
Programme Title
Delivery Mode
Programme Outline
National Certificate in Generic Management: Customer Management (59201: 96099, NQF Level 5)
Coming soon
National Certificate in Generic Management: Strategic Management (59201:96102, NQF Level 5)
Coming soon
National Certificate in Generic Management: Skills Development Management (59201:96101, NQF Level 5)
Coming soon
Programme Title
Delivery Mode
Programme Outline
Communicate Effectively in an Office-Based Environment (SP557/2017/425)
Coming soon
Change and Innovation (SP557/2017/433)
Coming soon
Coaching Excellence (SP557/2013/249)
Coming soon
Conflict Management and Communication (SP557/2017/425)
Coming soon
Diversity and Workplace Relationships (SP557/2017/429)
Coming soon
Fundamentals for Developing Managers (SP557/2009/224)
Coming soon
Knowledge Management (SP557/2017/434)
Coming soon
Management Development Programme (MDP) (SP557/2014/269)
Coming soon
Operations Management and Decision Making (SP557/2017/430)
Coming soon
Organisation / Team Wellness and Ethics (SP557/2017/423)
Coming soon
People Development and Coaching (SP557/2017/428)
Coming soon
Performance Management (SP557/2017/427)
Coming soon
Risk Management (SP557/2017/435)
Coming soon
Supervising Employees (SP557/2014/271)
Coming soon
Team Leadership (SP557/2017/424)
Coming soon
Programme Title
Delivery Mode
Programme Outline
Facilitate Learning
Coming soon
Introduction to Employee Relations
Coming soon
Management (ICB)
Coming soon
Recruitment and Selection
Coming soon